Contact Us

Feel free to contact us and we’ll make sure to provide as much assistance as possible.

  • Please complete the form below with your order number and contact details. A member of our customer service team will be in touch as quickly as possible.
  • If you have already placed an order with us please include your order ID so we can deal with your query as quick as possible.
  • Please do not include any sensitive personal details or credit card information in the comments. Your personal security is very important to us.
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    If you are contacting us regarding a damaged/faulty item please include an image of the item.
  • If you would like to contact a member of our customer service team directly then please email us on Or you could write to us at BuyDirect4U, North Road, Loughborough, Leicestershire, LE11 1QJ. We'll be happy to help.
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